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General Conditions of Sale

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Article 1: Subject

The following general conditions of sale apply to all sales of DVDs and VHS tapes sold over the website of CNRS Images Vidéothèque, 1 place Aristide Briand, 92195 Meudon Cedex, FRANCE.

Article 2: Orders

You may order
- online on the site:
- by letter: CNRS Images, 1 place Aristide Briand, 92195 Meudon Cedex, FRANCE.

Article 3: Availability

Since some titles are produced only on demand, fulfilling these orders may require an additional two weeks. If we are unable to fulfill an order within 20 days, we will notify you by regular mail, email, or telephone.

Article 4: Prices

The prices are indicated in euros excluding shipping costs. CNRS Images reserves the right to revise the prices. Payment in full is due at the time of ordering. Orders may be paid for in euros. For any delivery outside France (including deliveries to DOM-TOM) customs duties and formalities are the Customer’s exclusive responsibility.

Article 5: Shipping Costs

Shipping costs include costs of packaging and postage. They are quoted as flat fees.

Article 6: Payment

Several payment options fully secure are available.
Payment may be made:

1. By credit card (Carte Bleue, Visa, Mastercard, e-Carte Bleue)
All transactions carried out on the website are fully secure thanks to the PAYBOX transaction system.

2. By bank transfer contact us

Article 7: Delivery

The average delivery times (via regular mail) is from 3 to 6 days within France (except DOM-TOM). Note: if you choose to pay by cheque, delivery can only take place once the cheque has been received.

Article 8: Guarantees

In the case of non-conformity or damage of the product delivered, the article(s) may be replaced as long as it is returned in its original packaging, with an explanation of the reasons for return, within 15 days of the receipt of the package.

In accordance with article L 121.20 of the Consumer Code, you have the right to withdraw your order. You may return any item in its original packaging within 7 days of receiving the package (the Post Office meter or hand stamp will be taken as proof of the date) at your expense.NOTE: The right of withdrawal is only applicable if the item is returned intact and with no evidence of having been used.

Article 9: Uses

Private domestic use
DVDs and VHS tapes ordered at the private domestic use rate are only authorised for private domestic use, according to the provisions of article L 122-5 of the Intellectual Property Code. All other rights are strictly reserved. The term " private domestic use" excludes in particular any public performances in places such as educational institutions, videotheques, museums, hospitals, hotels, prisons, etc.

Institutional use
DVDs and VHS tapes ordered at the institutional use rate are intended strictly for viewing by individuals or groups on the premises of the organization which has acquired the film. Free performances are authorized as long as the audience is small and no admission fee is charged (directly or indirectly).
For information on all other types of use, write to us at

Article 10: Personal data

Our responsibilities
CNRS Images undertakes not to pass your personal data to third parties. We will only request information needed to process your order correctly and fulfill it properly. Data collected on line are stored on a secure server. We agree only to use them as needed to process your order.

Your rights
According to the law “Informatique et Libertés” of January 6,1978, you have the right to view and correct any data concerning you.

We use “cookies” in order to be able to offer you personalized service while you visit our site. Some of our services require that the visitor accepts cookies. If your browser is configured to refuse them, access to these services may be compromised or unavailable.
Cookies store specific items of information on your hard drive. Cookies will never include sensitive information such as your name, credit card number, etc.

Article 11: Applicable law

Any disputes regarding the validity, execution or interpretation of these conditions will come under the jurisdiction of the court in Paris and in accordance with French law.

Article 12: Identification

CNRS Images is a unit of the Centre National de la Recherche Scientifique, Etablissement Public Scientifique et Technologique, N° Siret: 180 089 013 00155 Code APE: 731 Z TVA number: FR 40 180 089 013 00155.

Article 12: Customer’s agreement

The general conditions of sale stated above and the associated pricing information are hereby accepted by the Customer, who states that s/he completely understands them and will therefore consider them as superseding any conflicting document, in particular any general conditions of sale that s/he may normally utilize. Placing an order implies that the Customer agrees fully and irrevocably with these general conditions of sale.

The general conditions of sale stated above are subject to modification without prior notice.